Help and feature requests
Something went wrong, or a feature would help? Tell us how you use LanSender.
Get in touch
Contact us
Need help with LanSender or have a suggestion? Email lansender@weerocks.com.
Privacy questions
Ask about data handling or information you previously sent to us.
Security and abuse
Describe what happened and include only what’s needed to understand the issue.
Help and suggestions
Tell us what you are trying to do and where you got stuck. We also welcome ideas for features you would like to use.
What to include
Include the operating systems of both devices, your LanSender versions, the steps you took and any error message. Remove private conversations and sensitive information from screenshots.
Use the same address for privacy or security concerns. Do not send passwords or private keys.
About us
LanSender is operated by Qingdao Weerocks Data Info. Tech. LLC. (hereinafter “Weerocks LLC”). Our support team handles messages sent to lansender@weerocks.com.
We aim to acknowledge ordinary requests within two business days and escalate urgent security concerns within 24 hours. See our Privacy Policy for how we handle and retain correspondence.